Self-Service Ordering Kiosk for Retail and Hospitality
Description:
The Self-Service Ordering Kiosk is a cutting-edge solution designed to enhance customer engagement and streamline operations in retail and hospitality settings. By enabling customers to independently browse, customize, and place orders, this kiosk reduces wait times, minimizes errors, and provides valuable data insights to businesses.
Key Features:
· High-Resolution Touchscreen Display: Equipped with a 27-inch high-resolution screen, the kiosk offers a user-friendly interface that allows customers to easily navigate menus, browse products, and place orders with ease.
· Customizable User Interface: Businesses can tailor the kiosk's interface to align with their brand identity, including color schemes, logos, and promotional content, ensuring a cohesive and engaging customer experience.
· Multiple Payment Options: The kiosk supports various payment methods, including credit/debit cards, mobile wallets, and QR code payments, providing customers with flexible and secure transaction options.
· Integration with POS Systems: Seamless integration with existing Point of Sale systems ensures that orders are processed efficiently, inventory is updated in real-time, and sales data is accurately recorded.
· Durable and Weather-Resistant Design: Constructed with robust materials and an IP65-rated weather-resistant housing, the kiosk is suitable for both indoor and outdoor installations, capable of withstanding high-traffic environments.
· Energy-Efficient Operation: Utilizing energy-saving LED backlighting and low-power components, the kiosk operates efficiently, helping businesses reduce electricity costs while maintaining optimal performance.
Benefits:
· Enhanced Customer Experience: By allowing customers to place orders at their own pace, the kiosk reduces wait times and empowers customers to customize their orders, leading to higher satisfaction levels.
· Improved Operational Efficiency: Automating the ordering process frees up staff to focus on other critical tasks, such as food preparation or customer service, enhancing overall operational efficiency.
· Increased Sales Opportunities: The kiosk can suggest additional items or upgrades during the ordering process, encouraging customers to add more to their orders and boosting average transaction values.
· Reduced Order Errors: Direct customer input minimizes misunderstandings and errors, ensuring that orders are accurate and reducing the need for corrections.
· Valuable Data Insights: The kiosk collects data on customer preferences, popular items, and peak ordering times, providing businesses with actionable insights to inform inventory management, marketing strategies, and menu offerings.
Applications:
· Quick-Service Restaurants (QSRs): In fast-food and fast-casual dining establishments, the kiosk allows customers to quickly browse menus, customize orders, and complete payments, streamlining the ordering process and reducing wait times.
· Retail Stores: In retail environments, the kiosk can be used for product browsing, checking item availability, and completing purchases, enhancing the shopping experience and reducing the need for staff assistance.
· Entertainment Venues: In stadiums, theaters, and concert halls, the kiosk can facilitate ticket purchases, merchandise sales, and food and beverage orders, improving service speed and customer satisfaction.
· Hotels and Resorts: In hospitality settings, the kiosk can be used for self-check-in, room service orders, and booking amenities or activities, providing guests with a seamless and efficient experience.
· Healthcare Facilities: In hospitals and clinics, the kiosk can streamline patient check-ins, appointment scheduling, and billing inquiries, improving administrative efficiency and patient satisfaction.
| LCD Panel Parameters | Screen Size | 27 inch |
| Display area | 597.9(H) X 336.3(V)mm |
| Aspect Ratio | 16 : 9 |
| LCD Type | a-Si TFT-LCD |
| Max Resolution | 1920 X 1080 |
| Display color | 16.7M , 72% NTSC |
| Brightness | 350 cd/㎡ |
| Contrast Ratio | 3000 :1 |
| Viewing angle(up/down/left/right) | 89/89/89/89 (Typ.)(CR≥10) |
| Response Time | 20ms |
| LCD Panel Life(hrs) | 60,000(hrs) |
| Field Frequency | 60Hz |
| PCAP Touchscreen Panel Parameters | Touch style | Projected Capacitive Touch screen |
| Touch points | 10 points |
| Cover Glass | Physical toughened Morse magnitude 7 explosion-proof |
| Anti-microbial protection and Shatterproof Protection |
| Optically bonded 3mm glass for low parallax |
| The glass transmittance | >88%(Higher transmittance depends on the glass surface treatment technology, eg AR/AG) >88% |
| Response speed | < 6ms |
| Accuracy of touch | More than 90% of the touch area ±2mm |
| Touch ways | Fingers, touch pen |
| Output format | The coordinate output |
| Clicks time | Unlimited |
| The smallest touch size | 5mm |
| Long resistance | Yes available |
| Touch Interfaces | USB |
| Operating temperature & Humidity | below10℃ ~ +50℃, ≤ 85%RH |
| Storage temperature & Humidity | below20℃ ~ +60℃, ≤ 90%RH |
| Mini PC Parameters (Fan-less Industrial PC) | CPU | Intel Celeron J1900 |
| RAM | 8GB |
| SSD | 64GB |
| WIFI | 150Mbps 802.11n wifi integate |
| Network port | RJ45, 10M/100M Adaptive Ethernet |
| Interface | 2 * RJ45 GB Ethernet |
| 2 * RS232 Serial Port |
| operating system | Win10 or win11 optional |
| Onboard interface | HDMI input | 1 |
| VGA input | 1 |
| DVI input | 1 |
| USB Type B or Any USB Type optional | 1 |
| Parts(Built-in) | QR/Barcode Reader | Can recognize 1D barcode and 2D barcode |
| Receipt Printer | 80mm Thermal printer with cutter |
| Power | Power supply | AC 100V~240V, 50/60Hz |
| The Max power loss | ≤ 45w |
| Standby power loss | < 1W |
| Features | Operating temperature | 0℃ ~ 50℃ |
| Storage temperature | below10℃ ~ +60℃ |
| Accessories | The length of Power Cable | 1.5m |
| The length of HDMI Cable | 2m |
| The length of USB-A to USB-B Cable | 1.5m |
| Versatile Mounting Solution | Wall Mounted | with walll mount bracket |
| Stand Holder(Optional) | Movable, can be with wheels on the base, height is adjustable |
| Package size | Machine body size | Customized |
| Net weight | Customized |
| Unit Package size | 720 X 460 X 120mm |
| The Gross weight of Unit Package | 50kg |
Conclusion:
The Self-Service Ordering Kiosk is a versatile and efficient solution for businesses in the retail and hospitality sectors looking to enhance customer experience, improve operational efficiency, and gain valuable business insights. With its customizable features, secure payment options, and seamless integration capabilities, it serves as a powerful tool to meet the demands of modern consumers and stay competitive in the market.
If you would like to get the specification about above product, or you hope to discuss your requirements or need any additional information on our this product , then please do not hesitate to send us a inquiry and contact our sales team now.
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